Privacy Policy

Contact Us

This Privacy Policy describes how Jones IT Consulting, Inc (“we”, “us”, “Jones IT”) collects, uses, protects, and discloses personal information about you, and how you can exercise your privacy rights.

If you have any questions about this Policy, our data practices, or would like to contact Jones IT’s Privacy Officer, please email us at privacy@itjones.com. You can also call us at 415-578-7111 or write to:
3435 Cesar Chavez St, PH Suite
San Francisco, California, 94110

CATEGORIES OF PERSONAL INFORMATION WE COLLECT

We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device ("personal information"). We collect the following categories and types of personal information:

• Contact Information: We collect full name, email address, postal address, and telephone number.
• Commercial Information: We collect records of services purchased, obtained, or considered.
• Internet or Electronic Usage Data: We collect data related to network and website interaction history, IP address, website cookie information, interaction with advertisements, and browsing time.
• Professional or Employment Information: We collect job title and employer name.

Additional Information: In addition to the categories listed above, the customer, rather than Jones IT, determines which additional categories of personal information exist and will be disclosed to and processed by Jones IT in the provisioning of our services.

CATEGORIES OF SOURCES FROM WHICH WE COLLECT PERSONAL INFORMATION

We collect information in a variety of ways:

• Directly from you: We collect contact information, identifiers, financial information, commercial information, and professional or employment information that you provide directly to us.
• When you visit our office: When you visit our office, we also collect contact information.
• When you utilize our services: When you utilize our services, your employer may provide personal information to us to support our services.
• Automatically: When you access our websites and services, we collect identifiers and internet or electronic usage data using tools like browser cookies.
• From third parties, vendors, and service providers: We may collect identifiers and commercial information.

PURPOSES FOR COLLECTING PERSONAL INFORMATION

We use your personal information for the following purposes:

• Transactional Purposes: We use contact information, identifiers, financial information, and commercial information to (i) process any orders made by representatives of our corporate clients and to fulfill or (ii) meet the reason you provided the information. For example, if you share your name and contact information to ask a question, we will use that personal information to respond to your inquiry.
• Marketing and Promotional Purposes: We use contact information, identifiers, financial information, and internet or electronic usage data to (i) improve our marketing efforts, (ii) to personalize experience and to deliver content and product and service offerings relevant to the interests of potential corporate clients, including targeted offers and ads through third-party sites and via email, and (iii) to communicate with individuals who are representatives of potential corporate clients and to market to said companies.
• Record Keeping: We use commercial information to maintain a record of which corporate customers have purchased our service.
• Maintenance and Improvement of our Website and Services: We use internet or electronic usage data to improve our website and services and to gain a better understanding of how representatives of potential and actual corporate clients interact with our online properties to improve our offerings and market to said clients.
• Develop and Improve Our Products and Services: We use contact information, identifiers, commercial information, and professional or employment information to create, maintain, and customize our service.
• Security and Fraud Prevention: We use contact information, identifiers, financial information, commercial information, internet or electronic usage data, and professional or employment information to: (i) help maintain the safety, security, and integrity of our website, service, and other technology assets and business; (ii) protect our websites and services; (iii) conduct vendor due diligence; and (iv) prevent fraud, theft, and misconduct.
• Legal: We use contact information, identifiers, financial information, commercial information, internet or electronic usage data, and professional or employment information to comply with our legal obligations, including reporting requirements, defend ourselves in legal proceedings, and protect our company and our property, employees, and others through legal proceedings.

HOW WE SHARE INFORMATION WITH OTHERS

We will share personal information in the following circumstances or as otherwise described in this Privacy Policy:

• Service Providers: We may share personal information with vendors and service providers who support the operation of our services, website, and our business and who need access to such information to carry out their work for us (including, for example, analytics, payment processing, financial institutions, email delivery, marketing, and internet service providers).
• Affiliates: We may share personal information with and among our affiliated entities for purposes of improving products or services, responding to inquiries or orders.
• Resellers: We may also share personally identifiable information with business partners, authorized third-party agents, contractors, distributors, and resellers for the purposes described in this Privacy Policy. Additionally, if you purchase a product through a partner, distributor, or reseller, that party may provide you with information about related products and services that may be of interest to you, in accordance with that partner, distributor, or reseller’s privacy notice.
• Marketing/Analytics/Advertising Partners: We may share personal information with third-party marketing, analytics, or advertising partners, including social media platforms and networks, for commercial purposes such as sending you marketing emails.
• Professional Advisors: We may share information with professional advisors, such as lawyers, bankers, tax consultants, auditors, and insurers, where necessary in the course of the professional services that they render to us.
• Government Entities: We share information with regulatory and government entities to respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
• Corporate Transaction Recipients: We may share information with potential investors, purchasers, merger partners, and their advisors to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our company assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding.
• With Your Consent or At Your Direction: We may share information with third parties whenever you consent to or direct such sharing.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. Message frequency may vary. Message and Data Rates may apply. Reply STOP to stop receiving messages from us. Reply HELP for more information.

HOW LONG WE KEEP PERSONAL INFORMATION

We will retain and use your information for as long as we need it to provide you services or products, or as long as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. If you wish to request that we no longer use your information to provide you services or products, please contact us at privacy@itjones.com.

COOKIES, ANALYTICS, AND OTHER TRACKING TECHNOLOGY

Cookies and Tracking Technology

We want you to be aware that certain online tools exist to help us serve and recognize you when you visit our website. We receive and store certain types of information when you visit our website. When you access the website, we (including companies we work with) may place small data files on your computer or other device. These data files may be web beacons, cookies, clear gifs, pixel tags, e-tags, flash cookies, log files, or other local storage provided by your browser or associated applications.

These tracking technologies, which are often referred to collectively as cookies, allow us to understand how users navigate to and around our website, view different pages, access content and request Services. We may use them, for example, to keep track of your preferences and profile information and collect general usage and volume statistical information. If you want to remove or block cookies, you may be able to update your browser settings. You can also find instructions on how to manage cookies on different types of web browsers at www.allaboutcookies.org.

HOW WE USE COOKIES

We may use cookies to:

• Analyze our web traffic using an analytics package. Aggregated usage data helps us improve the website structure, design, content, and functions.
• Identify whether you are signed in to our website. A cookie allows us to check whether you are signed in to the site.
• Test content on our website. For example, 50% of our users might see one piece of content, the other 50% a different piece of content.
• Store information about your preferences. The website can then present you with information you will find more relevant and interesting.
• Recognize when you return to our website. We may show you relevant content or provide functionality you used previously.
• Measure & track where our website traffic is coming from. We use this to create better content and experiences for our users.
• Track traffic across devices. Such as when someone visits our website on one device, we can now reach them with more relevant ads when they search or browse on another device.

Cookies do not provide us with access to your computer or any information about you, other than that which you choose to share with us.

HOW WE USE REMARKETING PIXELS

We may also use third-party remarketing pixels. Remarketing pixels are cookies from sites like Facebook and Google that allow us to create customized, targeted follow-up advertising to people that visit our site. This is how it works:

• Third-parties may use cookies, web beacons, and similar technologies to collect or receive information from our website and elsewhere on the internet and use that information to provide measurement services and target ads.
• Third-parties show our ads on sites across the Internet.
• Third-parties use cookies to serve ads based on users' past visits to our website.
• Third-parties use remarketing pixels to reach users across devices, such as from a mobile app visited on their phone to a website they browse on another device.
• Third-parties, such as Google Analytics, will collect Google-authenticated identifiers associated with users’ Google Accounts (and therefore, personal information) and temporarily join these identifiers to your Google Analytics data in order to support our audiences.

CONTROLLING COOKIES

You can use your web browser’s cookie settings to determine how our website uses cookies. If you do not want our website to store cookies on your computer or device, you should set your web browser to refuse cookies.

However, please note that doing this may affect how our website functions. Some pages and services may become unavailable to you.

Unless you have changed your browser to refuse cookies, our website will issue cookies when you visit it.

• You can opt-out of Google’s cookies here.
• You can learn about Facebook’s cookies here.
• You can opt-out of other marketing pixels here.
• To learn more about cookies and how they are used, visit this page.

DO NOT TRACK SIGNALS

Some browsers have a “do not track” feature. It lets you tell websites you visit that you do not want them to track your online activity. These features are not yet uniform across browsers. Our sites are thus not currently set up to respond to these signals.

For more information on Do Not Track signals, please visit this page.

SECURITY

We follow generally accepted industry standards, including SOC 2 and ISO 27001, to protect the personal information submitted to us and have implemented reasonable technical, organizational, administrative, and physical measures to protect personal information.

No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security and encourage you to use websites and share information with caution.

THIS WEBSITE IS NOT INTENDED FOR CHILDREN

We do not knowingly collect or store any personal information from anyone under the age of 13. If we become aware that we have collected or stored personal information from an individual under age 13, we will remove their personal information from our files.

If you are a parent or guardian and believe we may have inadvertently collected personal information from your child, please notify us immediately by sending an email to privacy@itjones.com.

MARKETING COMMUNICATIONS

You can opt out of marketing or advertising emails and newsletters by using the mechanism noted in communications you receive from us. You may also request to opt out of marketing or advertising emails by contacting us through one of the methods specified in the Contact Us section of this Privacy Policy.

Once we process your request, we will cease using the information for such purposes at no charge to you. If you opt out of getting marketing messages, you will continue to receive messages from us about your relationship with us where permitted by law.

LINKS FROM OUR SITE

Our website may contain links to other websites. Please note that we have no control of websites outside the https://www.itjones.com/ domain. If you provide information to a website to which we link, we are not responsible for its protection and privacy.

Always be wary when submitting data to websites. Read the site’s data protection and privacy policies fully.

HOW WE TRANSFER INFORMATION ACROSS BORDERS

Jones IT is located in the United States and we will import data into the country if you or authorized users in your corporate account are located in another country. When we move such data, we do so pursuant to standard contract clauses approved by the European Commission and employ those security measures required by the country in question to secure the data. We work with third-party vendors from time to time and require those parties to meet these same standards. We do not currently participate in the Data Privacy Framework.

LAWFUL BASIS FOR COLLECTION OF PERSONAL INFORMATION

When you voluntarily provide us with personal information such as when you contact us for a demonstration of our service, we have a legitimate interest in using the information to respond to your request and provide the demonstration. The legal basis for the collection of your payment information is to facilitate the entering of a contract via the providing of consideration by you to us.

YOUR PRIVACY RIGHTS

Jones IT provides its customers, users, employees, and business-to-business contacts with privacy rights as described below. For residents of jurisdictions without privacy rights, we will consider requests but will apply our discretion in how we process such requests.

If you are using Jones IT’s services through a corporate account, please contact the company in question with any request associated with the following rights. Any submission to us will be forwarded to the company associated with your account.

Subject to certain exceptions, the common privacy laws afford individuals the following rights:

• You have the right to request that we tell you (i) what personal information we have collected about you, (ii) the sources of that information, (iii) the business or commercial purposes for collecting, selling, or sharing the personal information, and (iv) the categories of third parties to whom we have disclosed personal information.
• You have the right to request that we provide you with a copy of your personal information.
• You have the right to request that we delete personal information that we have collected from you. We may not delete all of your personal information if one of the allowed legal exceptions applies.
• You have the right to opt out of the sale or sharing of your personal information.
• You have the right to direct us to limit the use or disclosure of your sensitive personal information to only the purposes specified in the relevant privacy law.
• You have the right to correct inaccurate personal information that we hold about you.
• You have the right to opt out of automated decision-making, including profiling, that we use to evaluate certain qualifications as part of the recruitment process.
• For all marketing materials, you can opt out anytime, and free of charge. The right to object for other processing activities will be balanced to ensure that these are not incompatible with local laws and regulations. When we have collected your personal data with your consent, then you can withdraw it at any time.
• Based on your specific situation, we provide you with the right to obtain and reuse your data across different services, including the transfer of your data to you or to another third party.
• You have the right to not be discriminated against for exercising any of your rights. We will not discriminate against you, deny you services, charge you a different price, or provide you with a lesser quality of services if you exercise any of your privacy rights.

We will provide an individual opt-out or opt-in choice before we share your data with third parties other than our service providers, or before we use it for a purpose other than which it was originally collected or subsequently authorized. To request to limit the use and disclosure of your personal information, please submit a written request to privacy@itjones.com.

EXERCISING YOUR PRIVACY RIGHTS

To exercise any of your privacy rights, please submit your request through our Privacy Rights Request Form, email us at privacy@itjones.com, or call us at 415-578-7111.

For all requests, you must provide us with the following information:

• Your full name
• Your email address
• Your phone number
• Your mailing address

Note: Failure to provide all of the foregoing information may prevent us from processing your request.

For an online request to delete, we will also send you a second verification to confirm that you want your information to be deleted.

In order to designate an authorized agent to act on your behalf, you must send a signed, written authorization to us at privacy@itjones.com.

CALIFORNIA CONSUMER PRIVACY ACT

This section applies to our privacy practices as required under the California Consumer Privacy Act, including as amended by the California Privacy Rights Act (together, the “CCPA“).

CATEGORIES AND SOURCES OF PERSONAL INFORMATION WE COLLECT

In the preceding 12 months, we have collected the following categories of personal information: contact information, identifiers, financial information, commercial information, internet or electronic usage data, and professional or employment information.

For details about precise data points we collect and the categories of sources of such collection, please see the sections above titled Categories of Personal Information We Collect and Categories of Sources From Which We Collect Personal Information.

SALE OF PERSONAL INFORMATION

In the preceding 12 months, we have not “sold” (as that term is defined in the CCPA) personal information. We do not knowingly sell the personal information of minors under the age of 16.

SHARING OF PERSONAL INFORMATION

We have not “shared” and do not “share” (as those terms are defined in the CCPA) personal information. We do not knowingly share the personal information of minors under the age of 16.

USE OR DISCLOSURE OF SENSITIVE PERSONAL INFORMATION

In the preceding 12 months, we have not used or disclosed sensitive personal information for purposes to which the right to limit use and disclosure applies under the CCPA.

PURPOSES FOR WHICH WE USE PERSONAL INFORMATION

We collect personal information for the business and commercial purposes described in the section above titled Purposes for Collecting Personal Information.

DISCLOSURE FOR A BUSINESS PURPOSE

In the preceding 12 months, we have disclosed the following categories of personal information for business purposes to the following categories of third-party recipients:

A list of service providers (sub-processors) currently authorized by Jones IT to process Personal Information and assist Jones IT in providing the relevant information is located here.

For a more expansive description of the categories of recipients and business purposes for which we share personal information, please see the How We Share Personal Information section above.

SHINE THE LIGHT

If you are a California resident, this section applies to you. The California Shine the Light law (Cal. Civ. Code § 1798.83) permits residents of California to request certain details about how their information is shared with third parties for the third-parties’ direct marketing purposes.

If you are a California resident and would like to make such a request, please contact us at privacy@itjones.com, and include “CA Shine the Light” in the subject line of your email. Unless otherwise expressly stated, this Site is provided without charge.

You also may contact the Complaint Assistance Unit of the Division of Consumer Services of California’s Department of Consumer Affairs in writing at:

400 R Street, Suite 1080, Sacramento, California 95814

Or by telephone at: (916) 445-1254 or (800) 952-5210.

UPDATES TO OUR PRIVACY POLICY

We reserve the right to amend this privacy policy at our discretion and at any time. When we make changes to this privacy policy, we will post the updated notice on the website as well as update the policy's effective date.

Your continued use of our website or services following the posting of changes constitutes your acceptance of such changes.