IT Support while you work from home
Work-from-home (WFH) has become an important aspect of modern businesses, especially in light of pandemics such as the COVID-19 outbreak we are currently experiencing.
While your staff work from home, their dependence on technology will increase. They will be heavily reliant on technology not just for performing their work but also for digital collaboration. In addition, your cybersecurity will also need to be at a heightened level because cybercriminals are always on the lookout to exploit such situations.
In addition to the usual helpdesk support, remote workers also need some special IT support. Here are a few examples:
VPN Connection
Cybersecurity- phishing and malware protection
Video Conferencing, Virtual Meetings
Remote Access Tools
Working from home can be challenging but we can help you overcome the challenges- technological as well as others. We have many years of WFH experience and are happy to share the best practices and tips for working from home that we have been using.
IT Services Pricing
We understand that the IT support needs of your company can fluctuate. This is especially true when your staff is working from home. So, we offer you ongoing IT support services with a simple tiered pricing plan - the more you use our service, the better rates you get. You can scale up or down your usage as much as required without worrying about the IT services cost.
Jones IT is the top IT services provider in the San Francisco Bay Area. But don't just take our word for it. Here are a few samples of our awesome customer reviews:
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Why You Need IT Support While Working From Home?
Working from home is difficult as it is but if you also have to deal with technical issues, working from home will become very inefficient. On average, U.S. office workers, waste 22 minutes each day dealing with IT-related issues. This is while your employees work in the office. Now imagine how much time they will have to spend daily, dealing with IT issues while at home where they have no assistance from colleagues or IT specialists. Therefore, hiring specialized IT support for assisting your remote workers is something your business needs to consider.
Jones IT will help your remote workers avoid the common IT challenges that they are likely to encounter while working from home. In addition, we will also be able to protect your employees from phishing and malware attacks. When it comes to technology, it is always better to be future-ready instead of getting overwhelmed by the various IT challenges that come with last-minute technology adoption.
How can Jones IT help you while you work from home?
We are fully staffed and standing by to assist you with any and every IT issue. We are just a call or email away for any remote helpdesk support.
Instead of onsite visits, we can dedicate fixed slots of time to focus solely on your company’s needs. During such periods we can offer remote support as well as demos and video consultation sessions for your team. We understand the importance of the speed of communication, so we are available not just via email but also on Slack.
How Jones IT can help you work from home better
No Sick Or Vacation Time Offs
We are never sick or on vacation. Since you have access to an entire team, there will always be someone available to help you.
ReduceD Cost oF Operations
Outsourcing your IT operations to Jones IT lets you budget effectively by reducing human resources and administration costs. In addition, you are not tied down to lengthy contracts or per-device costs. Based on your usage, you will be automatically moved to the pricing tier that’s most suitable for you.
Competitive Edge
Jones IT enables small businesses to act “big” by providing them with the same level of IT expertise and technology support that larger companies enjoy. Small business owners on their own can never match the in-house IT support that large companies can afford to maintain. The cost of maintaining an IT department staffed with specialists in IT Security, Network and WiFi, Hardware, Software deployment, Inventory Management, and all other requirements of modern businesses is unimaginable for small businesses. Therefore, we give you a competitive edge over other small businesses.
Cybersecurity and Compliance
While your staff work from home, they are exposed to a wider range of cyber threats. By outsourcing your IT security to Jones IT, you can rest assured that your IT security risks are minimized. Further, as IT security experts, it is our job to stay informed, and therefore we are able to recommend how best to avoid risk and ensure compliance while your entire business is run remotely.
