Get IT Support That’s:
Fast
Friendly
Reliable
What We Do
Our services range from basic online troubleshooting and resolution of technical issues to comprehensive Remote IT Support, which includes a wide range of activities from fixing WiFi issues to Cloud migration to cybersecurity to compliance and much more.
We are your one-stop solution for all your technology needs.
“Jones IT brings the highest-rated IT support from the heart of Silicon Valley to you, wherever you are in the world.”
What Sets Our IT Services Apart
Highly qualified IT consultants with industry-standard certifications: CompTIA A+, Network+, Security+, CCNA, AWS, and many more,
We communicate frequently and simply; we don’t baffle you with tech jargon.
IT Support Locations
We provide IT support services across the United States from San Francisco to New York and from Austin to Minneapolis.
Our Remote IT Service Catalog
IT Helpdesk
Network & WiFi Support
Cybersecurity
Compliance & Security Audits
Conference Room Support
Data Backup & Recovery
Cloud Consulting & Support
G Suite & Office 365 Migrations
IT Inventory & Device Management
VoIP Support
ISP Support
Get in touch with our Remote IT Support specialists
Read Our Privacy Policy, and Terms
Key Features
24×7 Monitoring
No Hidden Costs
Transparent Monthly Reports
Extensive Knowledge Base And Blogs
Customized Support Tailored To Your Needs
Single Point Of Support For Multiple Locations And WFH Staff
Robust Asset Management, including warehousing and logistics.
Jones IT is the top IT services provider in the San Francisco Bay Area. But don't just take our word for it. Here’s how our customers rate us:
Do You Need IT Support?
On average, U.S. office workers waste 22 minutes each day dealing with IT-related issues. Such IT challenges and loss in working time can cost you up to $6,876 per employee per year. Hiring specialized IT support to assist your staff can save you a lot of money in the long run.
In addition to helping your staff overcome IT challenges, Jones IT also protects your business from cyber threats by implementing best practices and training your staff to identify phishing attacks and keep them safe from malware.
How can Jones IT help you With Managed IT Services?
Jones IT is a fully staffed Managed IT Services company with technicians and engineers standing by to assist you with any and every IT issue. We are just a phone call, Slack or Teams message, or email away for any remote helpdesk support request.
We offer on-demand support to address your tickets as well as dedicate fixed slots of time to focus solely on your company’s needs. As required in your unique case, we can offer remote desktop support, support over phone calls, online demos, screencasts, and video consultation sessions; we leave no stone unturned to solve your IT issue.
How we help you work better
Your IT support will never be sick or on vacation. Since you will have access to our entire team, there will always be someone available to help you.
We have simple pricing tiers and you will not be tied down to lengthy contracts or have to decipher complicated per-device or per-user pricing models, allowing you to budget more efficiently.
Our consultants and engineers are highly trained and certified, so you will get the same level of IT expertise and technology support that large enterprises have.
Our security experts are always up-to-date with the latest in cybersecurity so you don’t have to worry about researching and implementing the latest and best security practices.
