Managed IT Services in the Bay Area
The IT Partner Bay Area Businesses Trust: From Silicon Valley to the East Bay
Jones IT is headquartered in San Francisco and serves businesses across the entire Bay Area: from Palo Alto and San Jose to Oakland, Fremont, and everywhere in between. With 20+ years of experience and a 5.0-star reputation over 350+ reviews, we're the most trusted managed IT partner Bay Area companies rely on to stay secure, compliant, and competitive
Let’s Start The Conversation
No pushy sales pitches, just a conversation about your IT needs and how we can support them.
Fill out the form and we’ll be in touch within one business day (typically much faster).
The Hidden Cost of Unmanaged IT Across the Bay Area
Bay Area companies operate in one of the world's most competitive technology markets. Yet many are hemorrhaging budget through IT inefficiencies they can't fully see. On average, businesses pay $8,900 per employee per year in hidden IT costs, including lost productivity and opportunity cost, not to mention unplanned downtime, compliance gaps, and reactive firefighting.
For a 75-person Bay Area company, that's $667,500 per year in avoidable costs. Partnering with Jones IT typically reduces that to under $72,000 annually, i.e. a potential savings of nearly $600,000.
If any of this sounds familiar, you're not alone:
Your team loses hours each month to IT issues that should have been prevented.
You're scaling fast but your IT infrastructure isn't keeping up.
You're unsure whether you meet SOC 2, HIPAA, or ISO 27001 requirements.
Your current IT provider is slow to respond or doesn't understand your industry.
You need enterprise-grade security but don't have enterprise-level resource.
Fully Managed IT Services Built for Bay Area Growth Companies
Jones IT acts as your complete IT department, proactively managing your infrastructure, securing your data, ensuring regulatory compliance, and planning for the technology needs your business will have 12 months from now, not just today.
We serve the Bay Area's most dynamic industries: AI and tech startups in San Francisco and Palo Alto, biotech and healthcare companies in South San Francisco and Oakland, fintech firms in the Financial District, and SaaS companies across Silicon Valley
Core Services Include
24/7 proactive monitoring and real-time alerts.
IT helpdesk support with fast response times.
Cybersecurity management: endpoint protection, threat detection, and incident response.
Cloud infrastructure management (AWS, Azure, Google Cloud)
Compliance support: SOC 2, ISO 27001, HIPAA, CMMC readiness, etc.
Network management and enterprise-grade hardware procurement.
Onboarding/offboarding automation to protect against insider risk.
Virtual CIO (vCIO) services for strategic IT road mapping.
Real Results for Bay Area Companies
SaaS Company, San Francisco Bay Area
A mid-sized SaaS company specializing in cloud-based design tools struggled with escalating IT costs and an overburdened in-house IT team. After partnering with Jones IT:
80% reduction in downtime; from 6 hours to under 1.2 hour per month.
35% reduction in IT costs; reduced IT-related expenses from 12% to 7.8% of total operating costs.
25% increase in employee productivity.
Enhanced onboarding and offboarding thanks to end-to-end device lifecycle management.
Read the full case study in our white paper: The Business Case For Hiring Managed IT Services.
Why Bay Area Businesses Choose Jones IT
Local presence, local knowledge: we understand SF's regulatory landscape, talent market, and tech ecosystem.
20+ years serving Bay Area businesses: we've seen every IT challenge the market can throw at you.
SOC 2 Type 2 and ISO 27001 certified: we hold ourselves to the same standards we help clients achieve.
5.0-star rating across 350+ Google reviews: the track record speaks for itself.
Transparent, flat-rate pricing: no surprise invoices, no “that’s not included” billing games.
Specialized in high-growth verticals: AI & tech startups, healthcare & biotech, fintech, SaaS, and professional services.
Bay Area Locations We Serve
Jones IT provides on-site and remote managed IT support to businesses across the greater Bay Area, including:
San Francisco (all neighborhoods)
Silicon Valley: Palo Alto, Mountain View, Sunnyvale, Santa Clara, San Jose, Cupertino,
Peninsula: Redwood City, San Mateo, Burlingame, Millbrae,
South Bay: Fremont, Newark, Union City,
East Bay: Oakland, Berkeley, Emeryville, Walnut Creek, Pleasanton, and
North Bay: Marin County, San Rafael.
Not sure if we cover your location? Call us at (415) 578-7111, we almost certainly do.
Trusted By 100s of Amazing Businesses
And here’s what they have to say
Collin Clifford
Matt Nerney
Julianne Streff
Eric Bañaga
-
We serve the entire Bay Area: San Francisco, Silicon Valley, the East Bay, the Peninsula, and the South Bay. Our team is local and can be on-site when needed, wherever you're located.
-
Typical onboarding time ranges from 1-7 days.
-
Most companies contact us on Slack or Teams, and we are also available via phone, email, and ticketing system.
-
Contracts are month-to-month.
-
We offer a simple tiered hourly pricing structure. The hourly rate start at $250/hour for the basic tier and goes down to $150/hour for the highest tier. Subscriptions require a commitment of just 10 hours per month.
-
Our helpdesk provides fast-response support with clearly defined SLAs. Critical issues are escalated immediately, no waiting in a queue behind other clients.
-
We support SOC 2, HIPAA, ISO 27001, PCI DSS, NIST Cybersecurity Framework, NIST 800, FedRAMP, CMMC, ITAR, GDPR, CCPA, and many others. Compliance guidance is included in our managed IT services, not sold separately.
-
Yes. Multi-location support is a core part of our managed IT offering. Whether you have teams in San Francisco, San Jose, and Oakland, or a remote-first team distributed across the region, we build IT infrastructure that supports how your business actually operates
-
Both. We work with Series A startups that need to build the right IT foundation from day one, as well as with established companies that have outgrown their current setup. Our pricing and services scale with you, so whether you have 15 employees or 150, we have a plan that fits.
Frequently Asked Questions
Evan Jones
Jones IT CEOLet's Build an IT Foundation Your Bay Area Business Can Grow On
Book a free 30-minute consultation. We'll review your current IT setup, calculate your hidden costs, and give you a transparent proposal for what managed IT would look like for your business. No obligation, no hard sell, just honest numbers.